How to Produce Quality Content To Keep Your Visitors Coming Back for More

Quality Content

In a recent survey 86% of B2B businesses said they use content marketing to attract and retain an audience for their products and services. In every sector, marketeers are churning out articles, blog posts, newsletters, infographics, case studies and white papers.

That’s a lot of content.

How can you get your voice heard above the noise? How can you differentiate yourself from your competitors and keep your visitors coming back for more?

Quality content.

The importance of quality content for your website is ever increasing and will continue to do so.

Want to know why?

Quality content is what separates the winners from the losers in the arena of online marketing.

As Google’s algorithms grow ever more sophisticated, it’s getting better and better at finding quality content and rewarding it in the search engine rankings. Google has made its intentions clear in its leaked Quality Rating Guide.

So what do we mean by quality content?

Characteristics of quality content

Quality content doesn’t just mean that the information is beautifully written or delivered in an appealing design.

Quality content is primarily about being relevant and valuable to your target audience.

It’s content that shows people how to do something that benefits them, or explains how they can solve a problem that they’re facing.

It’s content that people will want to discuss in their own blog posts or over a cup of coffee.

It’s content that people will want to quote, link to and share.

Measuring the quality of your content

Quality content will increase the interactions between you and your audience. This interaction, or engagement can be measured. And although Google is cagey about the precise metrics used in its algorithms, SEO experts are in agreement that user engagement is a ranking factor in search engine results.

The key metrics for assessing quality content are:

  • Time on site. How long do users stay on your page? Do they visit briefly but “bounce” back to the search results? This can be taken as a sign that your content is not engaging. Now if users are spending a relatively long time reading your content compared to that of your competitors, this is a strong signal to Google that your content is of superior quality.
  • Social signals including shares, “tweets” and “likes” provide quantifiable data that can be measured by Google.
  • Links to your content from other websites will position you as an authority and will be rewarded by Google.

How to produce quality content for your website

You want to produce quality? Well here’s the deal:

1. Address the needs of your audience.

Quality content should be customer-centred. It shouldn’t be about you. It’s all about your audience. Their needs, the problems they face, the questions they need answering.

To address your audience effectively, you need to know them. Find where they hang out, online and in real life. Listen to what they are saying. How can you join the conversation in a way that provides value?

Create content that benefits your audience. Help them to achieve their goals, inform and educate them, give them solutions to their problems.

When you can do this, your audience will see you as valuable resource and will return again and again.

2. Write in a language your audience understands

You may be experts in your field and fluent in the technical jargon and advanced concepts. However your audience may not.

To address the widest possible audience, your content should be clear, straightforward, and memorable. A good way to test this is to give your content to someone who’s not in your field and see if they can understand it.

What words are your audience using when they discuss topics that are related to your business? These are the words that your audience understand. These are the words that your audience are typing into google. If your content is delivered using these words, it will enhance your rankings in the search results.

3. Be specific

Don’t be make vague assertions or give broad generalisations. To convey your authority in your area of expertise, you must be specific. Give figures, data and case studies. Draw on your own experience and knowledge. Where appropriate reference other authoritative sources.

4. Be interesting

Don’t bore your audience with the same information that can be found on hundreds of other sites. Give your visitors a reason to spend time reading your content. Offer them something different that they can’t find elsewhere. Provide information that has not been covered before. Offer them your unique perspective or special insight. Use a professional writer who can make even the driest technical topics enjoyable and interesting.

Present your content in an appealing way. Break your text up into shorter paragraphs to make it more readable. Use catchy headings and subheadings. Add eye-catching images to draw your visitor’s eye into your content.

5. Be actionable

If your readers are not inspired to take action as a result of reading your content, it was not truly useful. Produce content that encourages your audience to do something that will benefit them. If can you do this, you will turn prospects into buyers and buyers into loyal customers.

Building authority to build relationships

By creating quality content for your website on a consistent basis, you’re building a reputation as the authority in your field. This isn’t something that’s going to happen overnight. It’s something that can be achieved with a defined plan executed consistently over a period of time.

Your rewards are the relationships you will build and the loyal customers you will nurture over time.

If you want to produce quality content, you need to put out stuff which is better than everybody else’s stuff.

Be innovative. Be inspired. Be memorable.

Image Credit: Copyright: stokkete – 123RF Stock Photo

I create strategic content with authority and personality. My work has been featured in Search Engine Journal, Problogger, and Jeff Bullas. Businesses hire me to grow their traffic and boost conversions. If you’d like to know how I can help you, click here.

Comments

  1. This: “Create content that benefits your audience. Help them to achieve their goals, inform and educate them, give them solutions to their problems.” Clement, when I surveyed clients I was quite surprised at what their problems were. They didn’t want to hang out online for hours–they wanted the bottom line so they could go back and run their businesses.

    Thank you for another memorable post. Your work is so easy to understand, and I mean that in a very positive way.

    Sincerely,
    Carol

    • Thanks Carol. Being able to explain complicated concepts in a simple way is a valuable skill for a consultant like myself. It’s something I’m always trying to improve on.

      There’s also the skill of being able to explain simple concepts in a complicated way. But that’s something I’d rather stay clear of.

      I’m glad to hear you gained valuable insights from surveying your clients. As ‘experts’ it’s all to easy to assume that we understand our clients’ needs without having to ask them. This is almost always a big mistake.

      Clement

      • I’ve known plenty of people who can make a simple topic extremely complex. Right now we’re hearing a lot of that in U.S. politics. Maybe it will be better after the November elections, though.

        Carol

  2. Hey Clement,

    Quality is definitely key. I especially love your point about talking in people’s language.

    Every time I hear something along the lines of “innovative business solutions,” I cringe!

    I think the amount of insincere, “me too,” types of content marketers makes it even easier to stand out by being real.

    Keep up the good work.

    • Hey Ayodeji

      Simple, direct language is almost always best.

      Avoid marketing jargon and mumbo jumbo. It’s not going to impress anyone.

      As you say, being real and making a human connection is the most effective approach.

      Thanks for dropping by.

      Clement

  3. Great ideas Clement. Nowadays, I feel like THE most important thing you can do, above everything else, is #4, to present your content in an appealing way.

    There’s such a deluge of information out there that if you’re not immediately interesting, you’ve basically lost your audience. It’s so critical that your writing sets you apart from the crowd (much as yours does). I have a theory that the most interesting writers, NOT the best writers or the most informed writers, are the ones most likely to garner and keep a following.

    Great post, as usual.

    • Very interesting observation, Adam.

      I think I agree with you. It doesn’t matter if you can write like Hemingway or if you’re as smart as Steve Jobs. If you’re not interesting to your audience, you’re not going to win them over.

      Thanks for the great insight.

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